Business Analyst/ Project Co-Ordinator

Role: Customer Experience

Salary: 4 LPA To 6 LPA

Location- Pune

Roles and Responsibilities-

  • Anticipating and Prioritizing requirements from various stakeholders, evaluating business processes, uncovering areas for improvement, developing optimum solutions and implementing the same.
  • Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders.
  • Assess change-proposals and define solutions to help the organization achieve its goals
  • Managing projects, developing project plans, and monitoring performance.
  • Discover, organize, and clarify business needs and review/produce specifications for change.
  • Work with the Technical Analyst and development team to ensure that they understand the specifications.
  • Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan.
  • Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.

Skills Required-

  • Ability to position and “sell” solutions that are reasonable, actionable, and cost-effective, including the ability to properly gauge the requirements and “plug” the appropriate solution.
  • People skills, with the ability to engage diplomatically with stakeholders and communicate changes that may not be aligned with the original expectations.
  • Fundamental analytical and conceptual thinking skills
  • Excellent planning, organizing and time management skills
  • Should have commercial awareness.
  • An interest in, and understanding of, project management techniques and computing systems.

Educational Qualification-

  • A bachelor’s degree in business or related field or an MBA
  • A minimum of 2 years of work experience in business analysis or a related field.